![]() The support team appears to consist of a single individual who cannot bother herself to understand what the customer is talking about. I get that they don't want people knowing that the product is shit, but, they will go through and close, lock topics, remove posts simply because they disagree with them. The moderation team is massively overhanded. This is quite evident once you deep dive into the product, and look at the fact that they still have open bugs from months ago (system directories being used for temp files, for example) that they're just flat out ignoring ![]() You'd think that because they've been doing DVDFab for years and years, built up this big name and recognition they would, but, sadly they don't. The developer has no clue what they're doing. Turns out that they're hiding things from users now, claiming they 'meant all non adult sites', and yeah that got more than a few people pissed off (not me, mind you, IDC about adult sites). They even give you some sites at 1080p, but then, without request, feedback, or acknowledgement, pull that and switch the site to 720 (or in the case of Amazon, 480)- For certain versions, and users, developers advertised that all future sites would be free. This is a perfect example of a bait and switch scam in more ways than one!- Developers advertise 1080p. There are quite a few reasons here, and I'll go through them one by one here After about 8 months of using this product (since it came out, essentially), I have to strongly advise caution when considering this product.
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